Accept 100+ payment modes and offer ease to your customers.
Make online payments faster, simpler and error-free.
Sell in-store and online seamlessly
March 11, 2025
Singapore, March 11, 2025 – Pine Labs, a fintech platform, has announced a partnership with Visa (NYSE: V) to introduce Visa Instalment Solutions (VIS) on Pine Labs’ multi-issuer payment solution across key markets in Southeast Asia.
Previously, merchants used to sign up with multiple issuers and deploy multiple payment terminals to process instalment transactions at the point of sale. The collaboration between Pine Labs and Visa will enable merchants more flexibility and affordability to offer seamless instalment payment options for domestic and cross-border transactions. Merchants in Southeast Asia including Courts, Hooga and Chicco will be able to offer this integrated instalment solution.
Visa Instalment Solutions will be first introduced on Pine Labs’ network of merchants in Singapore, Malaysia and the Philippines, and subsequently in Thailand, Indonesia and other Southeast Asia markets.
Dheeraj Chowdhry, Chief Business Officer - SEA, Pine Labs, said, “This collaboration plays on the strength of Visa’s vast global network and Pine Labs’ tech capabilities to provide flexible and intuitive instalment payment options for consumers. Facilitating consumer finance on already approved credit lines using their existing credit cards is expected to be a win-win for cardholders and merchants. It empowers merchants and direct brands to boost ticket and basket size by taking the transaction up the affordability curve. This is further amplified by enablement of cross-border instalments during purchase – a feature that will be a “market-first” across the instalments landscape.”
Commenting on the partnership, Kim Hak J, Head of Products & Solution for Regional Southeast Asia, Visa said, "According to Visa’s Green Shoots Radar Study1, the usage of instalment solutions in Southeast Asia is significantly higher than the Asia-Pacific average. The same study showed that over the past two years, we have observed a notable increase in instalment payments usage, particularly in Malaysia, Thailand, and the Philippines. This trend underscores the growing preference for flexible payment options among consumers in these markets, and we are excited to support this demand through our partnership with Pine Labs."
As a participant in the program, Harry Higashiura, Chief Executive Officer, Courts Malaysia and Singapore said, “As the leading omni-channel retailer in electrical, IT and furniture products across Singapore, Malaysia and Indonesia, we see demand for instalments when it comes to customer purchases. We are thrilled to participate in this initiative by Visa and Pine Labs to enable our customers with more options to pay for their purchases across our stores in the region.”
[1] Visa Green Shoots Radar study – Wave 13 was conducted on January 2024 in 14 Asia Pacific Markets on over 8,000 consumers aged 18-65 years old to uncover insights on consumer sentiments, financial products ownership, payment behaviours and other topics.
About Visa
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.
Pine Labs is a technology company digitising commerce, through a suite of digital payments and issuing solutions in India and across the globe. We have built an advanced technology infrastructure to accelerate the digitisation journey of merchants, consumer brands, enterprises, and financial institutions. We operate in India and a growing number of international markets including Malaysia, UAE, Singapore, Australia, USA, and Africa. Pine Labs’ tech-first approach to digital payments and focus on simplification at the front end aims to help businesses embrace fintech products at scale.
Our digital payments business represents a one-stop payments destination across channels, including online payments designed to deliver secure and smooth online payment experiences to the end user, powered by a tech stack that can augment an existing online business or build an all-new e-commerce payment setup from the ground up. We also provide integrated Affordability Solutions for merchants and consumer brands and enterprises, and Fintech infrastructure solutions for financial institutions.
Our Issuing business offers a full-stack, end-to-end technology service solution in the Prepaid Transaction Management, Gift Cards, and Sales/ Distribution Space, with a presence in multiple countries and live service engagements with brands and customers from the Retail, Hospitality and Airline Industries. We offer prepaid instruments primarily in India, Southeast Asia, Australia and the United States and we presently offer Credit Processing in India, Africa, and Southeast Asia.